Our Services

Our Solution

Our EMI Collections service addresses the critical need for:

• Timely Recovery of Outstanding Debts: Enabling financial institutions to boost cash flow and liquidity.
• Reducing Non-Performing Assets (NPAs): Lowering financial risks and easing regulatory pressures associated with high default rates.
• Portfolio Health Improvement: Maintaining capital reserves and allowing banks and finance companies to reinvest in new lending opportunities.
• Preserving Customer Relationships: Managing overdue accounts professionally to enhance long-term retention and protect brand reputation.

With our effective EMI overdue recovery management, we ensure structured and compliant recovery processes, empowering financial institutions to optimize operations and minimize risks.

Key Features of EMI Collections from Initial Bucket to NPA

1. Debt Management for Early-Stage Delinquency: Includes call center follow-ups and field visit follow-ups for seamless tracking and recovery.
2. PAN-India Geographic Reach: With a robust network of professionals and agencies, we handle EMI recovery across the country.
3. In-Depth Process Knowledge: Years of expertise allow us to deliver personalized EMI defaulter solutions that align with the needs of diverse clients.
4. Big Team of Professionals and Advocates: Our skilled workforce ensures efficient loan EMI default resolution through proactive efforts.
5. Associate Network Across India: We collaborate with professional agencies nationwide for task execution, ensuring quick resolutions.
6. Quick Query Resolution: We prioritize responsiveness and transparency to enhance client satisfaction.
7. Own Developed CRM for Smooth Operations: Our proprietary CRM system provides automated EMI recovery process services, ensuring real-time updates and operational efficiency.
8. Creative and Proactive Approach: Our extensive experience shapes our strategies, enabling us to think creatively and solve challenges effectively.

How Our Service Benefits Clients

• Boosts Cash Flow and Liquidity: Timely recovery of outstanding debts enhances financial stability for institutions.
• Reduces NPAs: Minimizing default rates ensures better compliance with regulatory requirements and mitigates financial risks.
• Enhances Portfolio Health: Effective EMI recovery improves portfolio quality, allowing for reinvestment in new lending opportunities.
• Preserves Customer Relationships: Respectful, structured recovery processes ensure long-term customer retention and protect brand reputation.
• Optimizes Operations: Our use of automation and technology streamlines recovery efforts, delivering faster and more accurate results.

Why Choose Kaizen Solutions and Shield for EMI Collections?

• State-of-the-Art Call Center Facility: Equipped with advanced technology to support EMI payment tracking and collection services.
• Skilled Callers and Field Resources: Our team includes experienced professionals who specialize in loan EMI default resolution and effective EMI overdue recovery management.
• Use of Automation and Technology: Leveraging cutting-edge tools and a proprietary CRM system for the automated EMI recovery process.
• Best TAT in the Industry: We deliver results with unmatched speed and efficiency, setting benchmarks for personalized EMI defaulter solutions.
• Industry Leadership: With over 15 years of expertise, we have established ourselves as a trusted leader in EMI recovery services.