State-of-the-Art Infrastructure
We leverage the latest technologies to optimize productivity and efficiency. Our IT infrastructure includes 70 high-performance workstations and laptops, equipped with the latest processors and scalable configurations. To ensure data security and operational continuity, we utilize secure cloud services and high-speed network connectivity.

Robust Communication Systems
We manage 50 telephone lines with an integrated recording system to improve client communication efficiency. Virtual dialers are also in place, and our field staff is equipped with mobile phones, ensuring reliable and continuous communication at all times.

Skilled Workforce & Management
At Kaizen Solutions and Shield, optimal resource management is crucial. We allocate a dedicated relationship manager for each client, ensuring swift and effective communication. Our workforce is meticulous in handling cash and maintaining accurate records with the highest level of integrity and authority.

Expert Consultants & Field Officers
We have a team of 240 IIBF-certified Field Officers (FOS) trained & certified by the Indian Institute of Banking and Finance. We have developed a robust organizational structure to ensure greater control and efficiency.

Our operations are managed by four experienced managers, each overseeing a team of two team leaders and seven collection executives, ensuring seamless operations and excellent client outcomes. Our training programs mould our executives to thrive under pressure and deliver exceptional results.

Back Office Support
Our back-office team plays a vital role in supporting field operations. Equipped with the latest technology, they maintain real-time communication with field staff and ensure access to up-to-date client databases, facilitating smooth operations.

Legal Expertise
To provide comprehensive solutions, we are backed by a network of empanelled lawyers and legal consultants. Their expertise ensures that we navigate the legal landscape efficiently and maintain compliance with all statutory requirements.

What Sets Us Apart

Comprehensive Debt Recovery Solutions

Our all-encompassing approach addresses every facet of debt management, from litigation support to impactful resolution strategies, enabling financial institutions to efficiently recover and optimize their assets.

Unparalleled Expertise

With a leadership team and professionals boasting decades of industry experience, we bring a wealth of knowledge and insight to every engagement, ensuring compliance, strategic execution, and superior outcomes.

Nationwide Presence

Operating from our corporate office in Nashik, with field teams strategically located across major financial hubs including Pune, Mumbai, Hyderabad, Chennai, Ahmedabad, and Delhi, we deliver robust support and seamless service to clients throughout India.

Core Expertise

• SARFAESI Enforcement : Leaders in secure, legal asset recovery using SARFAESI tools.
• Debt Management Solutions : Comprehensive services covering collections, recoveries, and field investigations.
• General Insurance Claim Verification : Reliable and precise claim investigation services through strategic partnerships.